MISSION STATEMENT

ETHOS
Coffee Shack strives to create and maintain a unique social environment, with a special ambience and feel which allows all people to feel at ease immediately and is reflective of the hospitality that Africa is renown for. The medium for this is a beautiful setting and environment, and most importantly energetic and friendly staff. The ambience must be conducive to social interaction, where people from around the world can learn and enjoy each other’s ideas, energy and cultures. At the same time, respecting the privacy of guests to be alone to explore themselves and the stunning tranquil area in which we are situated.

Coffee Shack has a social obligation to the community, which it esteems to be part of. Encouraging growth and empowerment opportunities for the local community, through the development of meaningful partnerships. Emphasising the importance of education, skills development and appreciation for the local natural heritage of the region and the preservation there of.

Coffee Shack is committed to environmentally friendly practises, and the promotion there of. Encouraging the preservation and protection of the natural environment. By developing a beautiful environment, we make space for creativity at every level – in the ways we do drum making, host our craft centre, have local entertainers, welcome guests, treat each other, prepare food, serve drinks and take Guests out to explore the splendour of the magnificent Transkei.

Coffee Shack staff are handpicked because we believe that they will be able to “add value” to Coffee Shack and it’s ethos. We (Staff) all have 2 characteristics in common; namely “friendliness and energy”. We strive to welcome and “touch” all new Guests, to ensure they feel comfortable and at home immediately.

We strive to know our guests by name, showing an interest in all our guests, thus allowing us to help them make the most of their stay. We encourage Guests to participate in all available activities thus allowing them to discover and experience more of the Wild Coast’s natural and cultural attractions. Through the activities available we hope guests meet other guests and staff, making new friendships and lasting bonds. Ultimately encouraging Guests not to leave after one day, having therefore missed the beauty of the Wild Coast and having not had the “Coffee Shack experience”!