The Coffee Shack first welcomed guests on the 8th February 2000, after partners Dave Malherbe, Andre Malherbe and Dan Cornick, were given a lease to rent the main property. In April 2000, they also took over the ‘Beach Side’ property, across the stream. In 2003 the proprietor, Deryk Lang ceded his rights to the property to David, Andre & Dan. The partners also own Sugar Shack Backpackers in East London and Away with the Fairies Backpackers in Hogsback. Coffee Shack is managed by husband-and-wife, Dave and Belinda.We were fortunate to have guidance and example of our former proprietor, the late Deryk Lang, who was instrumental in getting many of the schools and clinics built in the area, and contributed greatly to the improvement of the area and community at large. Following on from Deryk’s example, we have invested significant amounts into the local schools; built and manage a Montessori nursery school for 60 children, provide scholarships for high school and secondary education; support the local soccer and netball leagues among other initiatives that you can read about on our responsible tourism page.

Thanks to European Union (EU) involvement by way of a loan, in 2005 the local Tshezi Community Trust, which represents the Tshezi Community under Chief Gwenyati Pali, bought 30% shares in Coffee Shack, and an arrangement was formulated to lease the land from Tshezi Community Trust. The community trust is represented by two community members on the Coffee Shack board of directors, with whose patience, assistance and guidance has grown our partnership with the community to even more significant levels.

We have come to believe that by investing in our community in a sustainable, meaningful manner, we are making our wonderful part of the world a better, healthier environment for everyone including our guests and other visitors to the area.

Amongst all the fun, there has been constant effort, work and a high degree of organization put into making Coffee Shack one of the most successful and popular backpackers in the country. The logistics of running a business at the ‘end of a long road from anywhere’, in an area, that has always been remote, due to the terrain and intentionally sideline by the former governments, is usually overlooked by most people.

The first buildings to be built on the current Coffee Shack ‘Main Side’ were built in around 1976. The buildings where Coffee Shack is now located were all built for many very different purposes, to what they are being used for today. The bar, and kitchens were originally stables and milking sheds, hence the low roof amongst many other things. The office and lounge area used to be a spaza shop initially. The new bathrooms are located over the old chicken run. Regulations with regards to building on the Wild Coast are particularly strict when it comes to building within 100m of the high tide mark, which is one of the reasons that it is such an eclectic layout.Many years after the stables and shops, but before Coffee Shack, there used to be a backpackers called Coffee Bay Backpackers, operating in the location. It was fun and very festive establishment, run by 5 young guys from all around the world; Zimbabwe, Ireland, Kenya and South Africa. These fellows had a huge amount of fun, and Coffee Bay Backpackers was quite well known in its time. In 1999 the owner of Coffee Bay Backpackers passed away, and eventually the location became available and after some renovations, upgrading, painting and cleaning Coffee Shack started. For the first year or two, there was a local hairdresser operating out of the current location of the Coffee Shack kitchen.

As the Coffee Shack Crew, we enjoy nothing more than putting a smile on your face, and we invite you to sample our local brand of hospitality and make our home, your home. We are here to do everything possible to ensure you have a great stay and are known for always being able to “make a plan” for our guests!Coffee Shack is proud of its employees as it is they who make things happen day and night, 364 and a half days a year (the Crew like to take a well-earned rest after breakfast on New Year’s Day!). As a responsible employer, we take an interest in our staff members’ careers and not only provide in-service training, promotion opportunities and an open door policy for personal problems, but also offer the chance to study for formal hospitality qualifications. We also encourage travel within South Africa to visit other backpackers and try new adventure experiences.

Coffee Shack has seen many changes within the crew; initially it was run by a rag tag bunch of travelers and surfers. Now over 90% of our crew are from the immediate area and we take pride in the training and development that we are able to give our employees. Some staff members have started out as room attendants and ended up as managers. You will find ex-Coffee Shackers in high-level tourism jobs, government departments, lecturing at tourism facilities and running their own businesses.
We have been the breeding ground for many relationships (and families!!) and there are many Coffee Shack children running around the world, and loads of guests and staff who met their loved ones here in Coffee Bay.
Coffee Shack is very thankful to all the staff and guests who have helped us become what we are today, and left a part of themselves behind, to making Coffee Shack a better place.

To exceed all guest expectation and to create an unforgettable travel experience, enhanced by the surrounding natural and hostel environment.

Coffee Shack strives to create and maintain a unique social environment, with a special ambience and feel which allows all people to feel at ease immediately and is reflective of the hospitality that Africa is renowned for. The medium for this is a beautiful setting and environment, and most importantly energetic and friendly staff. The ambience must be conducive to social interaction, where people from around the world can learn and enjoy each other’s ideas, energy and cultures. At the same time, respecting the privacy of guests to be alone to explore themselves and the stunning tranquil area in which we are situated.Coffee Shack has a social obligation to the community, which it esteems to be part of. Encouraging growth and empowerment opportunities for the local community, through the development of meaningful partnerships. Emphasising the importance of education, skills development and appreciation for the local natural heritage of the region and the preservation there of.

Coffee Shack is committed to environmentally friendly practises, and the promotion there of. Encouraging the preservation and protection of the natural environment. By developing a beautiful environment, we make space for creativity at every level – in the ways we do drum making, host our craft centre, have local entertainers, welcome guests, treat each other, prepare food, serve drinks and take Guests out to explore the splendour of the magnificent Transkei.

Coffee Shack staff are handpicked because we believe that they will be able to “add value” to Coffee Shack and it’s ethos. We (Staff) all have 2 characteristics in common; namely “friendliness and energy”. We strive to welcome and “touch” all new Guests, to ensure they feel comfortable and at home immediately.

We strive to know our guests by name, showing an interest in all our guests, thus allowing us to help them make the most of their stay. We encourage Guests to participate in all available activities thus allowing them to discover and experience more of the Wild Coast’s natural and cultural attractions. Through the activities available we hope guests meet other guests and staff, making new friendships and lasting bonds. Ultimately encouraging Guests not to leave after one day, having therefore missed the beauty of the Wild Coast and having not had the “Coffee Shack experience”!

Section 51 Manual for Private Bodies

THIS MANUAL HAS BEEN PREPARED IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT 2 / 2000

Section 51(1)(a)

• Name of Business: Coffee Shack Backpackers PTY Ltd T/A Coffee Shack
• Contact Person: The Compliance Officer
• Physical Address: on the beach, Coffee Bay, Eastern Cape
• Postal Address: PO Box 19231, Tecoma, 5214
• Telephone: 047-5752048
• Fax: 0866728878
• Website: www.coffeeshack.co.za
• E-mail: wackypt@iafrica.com

Section 51(1)(b)

2. The section 10 Guide on how to use the Act
   The Guide is available from the South African Human Rights Commission. Please direct queries to:
   The South African Human Rights Commission:
   PAIA Unit
   The Research and Documentation Department
   Postal Address: Private Bag 2700
   Houghton
   2041

   Telephone: +27 11 484-8300
   Fax: +27 11 484-0582

   Website: www.sahrc.org.za
   E-mail: PAIA@sahrc.org.za

Section 51(1)(d)

Information is available in terms of the following legislation, if and where applicable:

• Basic Conditions of Employment Act No. 75 of 1997
• Companies Act No. 61 of 1973
• Compensation of Occupational Injuries and Diseases Act No. 130 of 193
• Customs and Excise Act No. 91 of 1964
• Electronic Communications and Transactions Act No. 25 of 2002
• Employment Equity Act No. 55 of 1998
• Income Tax Act No. 58 of 1962
• Insolvency Act No. 24 of 1936
• Labour Relations Act No. 66 of 1995
• Occupational Health and Safety Act No. 85 of 1993
• Patents Act No. 57 of 1978
• Promotion of Access to Information Act No. 2 of 2000
• Skills development Levies Act No. 9 of 1999
• Trademarks Act No. 194.of 1993
• Unemployment Insurance Act No. 30 of 1966
• Value – Added Tax Act No. 89 of 1991

Sections 51(1)(c) and 51(1)(e)

4. Access to the records held [Sections 51(1)(c) and 51(1)(e)] Records which are available without a person having to request access in terms of this Act in terms of section 52(2) [Section 51(1)(c)] This information can be defined as operational information needed in the day to day running of the company and is generally of little to no use to persons outside the company.
   (Examples of such information are: Requisitions, internal phone lists, company policies, contracts, employee records and general accounting records).
   The Request Procedures
   (Prescribed form and fee structure in respect of private bodies)
   The forms and fee structure prescribed under the Act are available at the website of the Department of Justice and Constitutional Development (www.doj.gov.za) under the “regulations” section.

Section 51(1)(f)

5. Other information as may be prescribed
   The Ministry of Justice and Constitutional Development has not made any regulations in this regard.

Section 51(3)

6. Availability of the material
   The manual is available at our offices free of charge; and copies are available with the SAHRC, and on our website as listed above.